Privacy Policy
How Peaches & Plums collects, protects, and handles your personal information.
Last updated: August 5, 2026
Peaches & Plums operates this store and website to provide you, the customer, with a thoughtful shopping experience. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit, browse, or place an order with us.
1. Information We Collect
When you visit Peaches & Plums, we may collect the following categories of information:
- Contact Information: Your name, delivery address, billing address, phone number, and email address.
- Order & Transaction Details: Products viewed, cart additions, purchased items, size selections, and transaction references.
- Payment Confirmation: Payment status and transaction identifiers processed securely through authorized payment gateways (Razorpay, UPI, credit/debit cards). We do not store raw card numbers.
- Customer Support Communications: Messages, feedback, or inquiries shared with our customer care team.
2. How We Use Your Information
We use your information exclusively to provide a safe and delightful bedtime shopping experience:
- To fulfill, pack, and deliver your orders to your doorstep.
- To send real-time order confirmation and SMS/WhatsApp courier tracking updates.
- To provide helpful sizing assistance, exchange support, and customer care.
- To prevent fraudulent transactions and maintain site security.
3. Data Protection & Confidentiality
We respect your family's privacy. We do not sell, rent, or trade your personal information with external third parties. Information is shared only with trusted logistics partners (BlueDart, Delhivery, DTDC) and secure payment processors strictly for the fulfillment of your orders.
4. Your Rights & Preferences
You may contact us at any time to review, update, or request the deletion of your account information. You can also opt out of promotional newsletters with a single click at the bottom of any email.
5. Contact Our Privacy Officer
If you have any questions regarding this Privacy Policy, please reach us at:
- Email: [email protected] / [email protected]
- WhatsApp / Phone: +91 88262 85474 (Monday to Friday, 10 AM to 6 PM)
- Studio Address: Peaches & Plums, B-65, Bhagirath Marg, Shyam Nagar, Jaipur - 302019, Rajasthan, India